Privacy policy

Information we receive

When you contact us or request a consultation, we receive your name, email address, phone number, message or consultation subject and appointment details. Requests are stored in the website database so authorised staff can manage them.

How information is used

We use this information to respond to enquiries, arrange consultations and manage requests. Booking status changes, internal notes and notification attempts are recorded for operational follow-up.

Notifications and security

Email or WhatsApp notifications may be sent when those services are enabled. Access controls, request validation and anti-spam measures are used. Rate limiting uses a derived value of the connection address; this value is not displayed publicly.

Cookies and external links

Necessary cookies may be used for administration sessions and security functions. External services, including WhatsApp and social networks, have their own privacy policies.

Questions about your data

For enquiries or requests to correct or delete information, contact info@nooralhuda-lawfirm.com. The administration will review your request and any retention needs relating to the professional relationship and applicable requirements.